LESSONS I LEARNED FROM CHRIS VOSS, A FORMER FBI AGENT - Crazy Powerful Negotiation Tactics for Closing Deals, Improving Relationships, and Getting What You Want #860311

When I first picked up Never Split the Difference by Chris Voss, a former FBI hostage negotiator, I wasn’t in a boardroom. I wasn’t negotiating a million-dollar deal or trying to persuade someone across the table. I was sitting at my kitchen table, staring at an email from a client who wanted me to cut my rates—again.
I sighed. "I guess I can lower it a little bit..." I muttered to myself, ready to cave.